DirectFac, Inc.
Contacts: Claims
DirectFac aims to provide customers with a highly responsive claims service. Prompt notification of claims notices will assist us in delivering on our service commitment.
How to Report a Claim
Claim notices and details are managed by Jeanine Gonzalez and Odette Ovies who are located in our Chicago, IL office. Their contact details are: jgonzalez@directfac.com, 312-416-2351 and oovies@avocaup.com, 312-416-1547. The most direct way to inform us of a claim is to send the details electronically to the email address listed below, or if necessary, details may be sent via US Mail as indicated.
Electronic Notification
Hard Copy Notification
DirectFac Inc.
Claims Department
555 West Jackson Blvd
6th Floor
Chicago, IL 60661
You need the
Adobe Flash Player
to view this content
